Protecting your personal information is our top priority. Find out transparently how every piece of information is collected, used, and secured at Golbbet.
Welcome to Golbbet. We understand how valuable and sensitive your personal information is. This Privacy Policy clearly explains what information we collect when you use Golbbet, how that information is used, and the steps we take to keep it safe.
This Privacy Policy applies to all Golbbet services — including the website, mobile site, gaming platform, and customer support. By using Golbbet's services, you are considered to have accepted this Privacy Policy. Please take a moment to read it in full.
Golbbet believes that data protection is not just a legal obligation — it is an ethical one. We never sell, rent, or share your information with third-party advertisers. Your data is used solely to improve your gaming experience and to meet our legal responsibilities.
Golbbet collects different types of information in different situations. Full details are provided below:
The following information is collected during registration and the account verification process:
This information is required for account creation, identity verification, and payment processing. Identity verification is mandatory under international gaming licence regulations.
We collect the following payment-related information when you make deposits and withdrawals:
Financial information is not stored directly on our servers. All payments are processed through certified third-party payment gateways over encrypted channels. Golbbet stores only transaction reference numbers and amounts.
We track the following information to improve your gaming experience:
This data helps us deliver personalised promotions and bonus offers. It is also used to identify problematic gaming behaviour and ensure your protection.
Automatically collected while using the site:
Technical information is used for security purposes, fraud prevention, and to improve site performance.
Golbbet uses your information only for specific, legitimate purposes. Each purpose is described in detail below:
Your personal information is used to create, verify, and maintain your account. This includes password resets, account recovery, and security alerts. Identity verification is a legal requirement and ensures no one can commit fraud in your name.
Financial information is used to process deposits and withdrawals. We ensure that all transactions are fast, secure, and accurate. Any suspicious transaction is reviewed immediately and, if necessary, we will reach out to you directly.
Your gaming history and preferences help us recommend games and promotions tailored to you, making your experience more enjoyable and personalised. We also analyse your play patterns to recommend responsible gaming tools when appropriate.
When you contact our support team, your information is used to provide fast and effective assistance. We keep a record of your queries and resolutions to deliver better service in the future.
Your IP address, device information, and activity data are used to detect suspicious behaviour. If we notice anything unusual — such as multiple accounts or unauthorised access — immediate action is taken.
To comply with our gaming license and local regulations, we are required to use your information for reporting and audit purposes. This is part of our commitment to anti-money laundering and the prevention of underage gaming.
Golbbet takes your privacy seriously. We share information with third parties only in specific, limited circumstances:
We use certified payment gateways to process all deposits and withdrawals. These processors comply with international security standards and only receive the information necessary to complete your transaction. They are not permitted to use your data for any other purpose.
We work with world-renowned game developers. Limited technical data (such as session IDs) may be shared during gameplay, but your personal identity information is never shared.
Where required by law, we may be obligated to disclose information to regulatory or law enforcement authorities. This is done only in response to valid legal requests and in full compliance with applicable law.
Golbbet never sells, rents, or shares your information with advertisers. Your data is invaluable to us, and we handle it with the utmost care.
Golbbet uses industry-standard and advanced technology to keep your information secure:
All data transmissions are protected by 256-bit SSL encryption. This means any information exchanged between your browser and our servers is fully encrypted and cannot be read by third parties.
Our servers are protected by advanced firewalls and intrusion detection systems. Any unauthorised access attempt is identified and blocked immediately.
Third-party cybersecurity experts conduct regular audits of our systems. Any vulnerabilities identified are addressed immediately.
Your personal information is accessible only to employees who need it to perform their role. All employees are bound by strict confidentiality agreements.
Regular backups ensure that your data and account balance remain protected even in the event of a technical failure. All backups are encrypted and stored in secure locations.
Golbbet uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences.
Essential cookies: Required for the site to function properly. Without these, you will not be able to log in or play games.
Performance Cookies: Analyzes site performance and helps us identify areas for improvement.
Functional Cookies: Remembers your preferences, such as language and game settings.
You can block or delete cookies at any time through your browser settings. Please note that blocking certain cookies may limit the functionality of the site.
You have full control over your personal information. Golbbet guarantees the following rights:
| Rights | Description | How to Use |
|---|---|---|
| Access Yes | Right to view your stored information | Request via Account Settings or support |
| Correction Yes | Right to Correct Inaccurate Information | Update via Account Settings |
| Deletion Yes | Right to request deletion of your data | Submit a written request to support |
| Data Portability Yes | Right to a copy of your data | Submit a request to support, provided within 30 days |
| Processing Restrictions Yes | Right to Restrict Processing | Submit a specific request to support |
To exercise any of these rights, contact us at [email protected]. We respond to all requests within 7 business days.
Golbbet retains your information only for as long as necessary:
Active Account: All information is retained for as long as your account remains active.
Closed Accounts: After account closure, certain information may be retained for up to 5 years as required by law.
Transaction Record: Financial transaction records must be retained for the period prescribed by law.
Automatic Deletion: Unnecessary data is automatically deleted on a regular basis.
Golbbet is intended for users aged 18 and over only. We do not knowingly collect information from anyone under the age of 18.
If we become aware that a minor has registered an account, we will immediately close it and delete all associated data. If you know that a child has created an account on Golbbet, please notify our support team.
Golbbet may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email and post a clear notice on the site.
Continued use of the site after an update is considered acceptance of the revised policy. We recommend visiting this page regularly to stay informed of any changes.
For any privacy-related questions, please contact us:
[email protected]
The core pillars of our commitment to protecting your information
Every transaction and piece of personal information is protected by 256-bit SSL encryption — the same level of security used in international banking.
Your personal information is never sold or shared with third-party advertisers. Your data exists solely to serve you.
Independent cybersecurity experts regularly audit our entire system, and any vulnerabilities identified are addressed immediately.
Your information is accessible only to authorised staff. All employees are bound by strict confidentiality agreements and receive regular training.
View, update, or request deletion of your data at any time. You have full control over your personal information.
All our policies and terms are published in full in English. There are no hidden clauses — everything is written clearly in plain language.